Tutor Vision Ltd
These Terms and Conditions ("Terms") govern the use of the Tutor Vision Ltd website and the purchase and provision of our educational products and services. Please read them carefully before using our website or services.
By accessing our website, creating an account, or purchasing any services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.
Tutor Vision Ltd ("we", "us", "our")
Registered address: 49 St Paul's Terrace, Holgate, York, YO24 4BJ, United Kingdom
Email: tim@tutor-vision.co.uk
3.1 You must be at least 18 years old to enter into a contract with us. Where the Student is under 18, a Parent or Guardian must agree to these Terms on their behalf.
3.2 You agree to provide accurate, current, and complete information when registering or purchasing Services.
3.3 You are responsible for maintaining the confidentiality of account login details and for all activity carried out under your account.
4.1 We provide private tuition and educational support services, which may be delivered online, in person, or through digital platforms, depending on the service purchased.
4.2 Our Services are intended to support learning and education. We do not guarantee academic results, grades, exam outcomes, or progression.
4.3 We reserve the right to modify, suspend, or discontinue any part of the Services, provided this does not materially disadvantage existing customers without reasonable notice.
5.1 Prices for Services are displayed on our Website or communicated prior to purchase and are stated in pounds sterling (GBP).
5.2 Payment must be made in advance unless otherwise agreed in writing.
5.3 We reserve the right to change prices at any time. Price changes will not affect Services already paid for.
5.4 Payments are processed securely through third-party payment providers. We do not store payment card details.
6.1 Lesson cancellations or rescheduling requests must be made in accordance with the notice period specified at the time of booking.
6.2 Missed sessions or late cancellations may be charged in full.
6.3 Refunds are provided only where required by law or explicitly stated at the time of purchase.
6.4 Digital content and online access provided immediately may not be refundable once access has begun, in accordance with consumer law.
7.1 Access to digital platforms and materials is granted for personal educational use only.
7.2 You must not share login credentials, copy, distribute, resell, or exploit any digital content.
7.3 We do not guarantee uninterrupted access to digital services and may carry out maintenance or updates.
8.1 Users must behave respectfully and appropriately when interacting with tutors, staff, and other users.
8.2 You must not:
8.3 We reserve the right to suspend or terminate access where these Terms are breached.
9.1 Tutors may be employees or independent contractors engaged by Tutor Vision Ltd.
9.2 We may use third-party platforms or tools to deliver Services. We are not responsible for outages or failures of third-party services beyond our reasonable control.
10.1 All content, materials, branding, and intellectual property on the Website and within the Services are owned by or licensed to Tutor Vision Ltd.
10.2 You are granted a limited, non-exclusive, non-transferable licence to use materials solely for personal educational purposes.
11.1 Personal data is processed in accordance with our Privacy Policy.
11.2 We may use fully anonymised and aggregated data to improve Services and develop educational technologies, including AI-based tools.
12.1 We are committed to safeguarding children and young people.
12.2 Parents or Guardians remain responsible for the supervision of children using our Services, particularly where services are delivered online.
13.1 Services are provided with reasonable skill and care.
13.2 Educational Services are not a substitute for formal schooling or professional assessments.
13.3 To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms.
14.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
14.2 Subject to clause 14.1, our total liability is limited to the amount paid by you for the Services giving rise to the claim.
14.3 We are not liable for indirect, consequential, or economic losses.
We are not liable for failure or delay in performing our obligations due to events beyond our reasonable control, including technical failures, illness, or natural events.
16.1 We may suspend or terminate access to Services if these Terms are breached.
16.2 Termination does not affect accrued rights or outstanding payments.
We may update these Terms from time to time. Updated Terms will be published on our Website and will apply from the date of publication.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
If you have questions or concerns about these Terms, please contact us at:
Email: tim@tutor-vision.co.uk
Effective date: 13 January 2026